Cracked heels and thick skin are usually caused by repeated pressure from standing or walking for long periods.
The skin dries out and cracks.

New Zealand’s climate is another contributing factor. People who spend a lot of time on their feet — tradies, farmers, nurses, hikers, and active people — are most affected.

The skin thickens as protection but cracks when it becomes too dry and inflexible. When we walk these cracks continually split and hurt.

The deal is simple: For every Sole Saver bundle we sell we donate $1 to the Movember charity.

At Sole Shield we have many friends that are tradies, farmers and hardworking Kiwis that keep the lights on and water running.

We know first hand some of the struggles in this community and this is our way of giving back.

Yes. Sole Shield is a system that sorts cracked heels. Gumboots, steel-caps, tramping boots — anything that traps heat and moisture or rubs the same spot all day makes skin thicken and crack.

The fix doesn't change: soften the skin, remove the built-up hard skin, then repair and lock in moisture overnight.

Stick to the 3-step system, get the skin under control and you will be good to work in those boots all day.

Our Heel Rescue Balm works differently. Natural deodorised beef tallow and shea butter are close in structure to your skin's own oils — so they work with your skin and soak right in.

Most pharmacy balms lean on urea to pull moisture in from the outside. Ours doesn't use urea at all. Just a tallow and shea butter base + Allantoin, this feeds your skin near identical fats and oils which deeply hydrates and sort's those heels.

Yes, if you do it properly it's very easy to do.

Soften the skin first — a warm soak or a layer of balm works — then remove it gently with a proper tool like our Sole Shaver and/or pumice stone, using light, short strokes. It removes 0.5mm layers per pass.

Never use open razor blades or scissors on dry skin; that's how people cut themselves or take off too much at once. Stop straight away if you hit sensitive skin or see any bleeding.

It's best to remove thick skin slowly over a week or two.

Most people notice softer, less rough heels within 7–10 days of consistent daily use with our Sole Saver Kit.

Deeper cracks typically take 2–4 weeks to show clear improvement.

The key is removing the thick and rehydrating new growth using the full system (Skin Shaver or Pumice Stone + Heel Rescue Balm + Moisture locking Gel Heel Socks).

Combined these give faster and better results than just a single product alone.

The 30 day money back guarantee is simple.

If you don't see any results within 30 days, return the products to us and we will give you a full refund.

It only applies to the Sole Saver bundle.

If you're not seeing any results I would appreciate the opportunity to call you and discuss how we can get you back on your feet, learn how we could improve the products and what didn't work for you.

If you are unsatisfied and need to return please fill out a form through the contact section on the website.